Toll Free: 800-838-9800

Our Care

AXG1YESince 1982, Delaware Hospice has provided exceptional care and support close to 100,000 patients and their families. As the largest and only licensed not-for-profit serving Delaware and southern Chester and Delaware Counties in Pennsylvania, we are committed to identifying the needs of our patients and families and providing them with the care they need, when they need it.

The earlier you call us, the more you’ll benefit from our team of specialized professionals who are dedicated to providing the highest quality of care and support in your home, at the Delaware Hospice Center or in a hospital or facility. If you or someone you love is seriously ill, it may be time to ask for help. Together, we’ll develop a plan of care appropriate for you and your family. Please call us at 800-838-9800, complete a brief needs assessment, What’s Right For Me, or contact us online.

Hospice Care

couple-kiss-cheekDelaware Hospice is your partner in the delivery of the highest quality hospice care, support and resources. We comfort patients through pain and symptom management as well as emotional and spiritual encouragement. We foster an environment that enables family and friends to share meaningful time together away from the stresses of a hospital.

Research indicates people with a life-limiting illness prefer the warmth and familiarity of their own homes. Delaware Hospice professionals work with families to coordinate care as well as to provide medicine, equipment and supplies. We also work closely with physicians to ensure a smooth transition of care, communication and follow-up for patients. Our specialized interdisciplinary hospice team consists of:

Delaware Hospice Medical Director:

Consults with the patient’s primary physician, oversees the care plan and may also serve as the attending physician if necessary

Registered Nurses:

Manage the individual’s care plan and provide education to caregivers

Certified Nursing Assistants:

Provide personal care to patients and education to caregivers

Social Workers:

Provide emotional care, and support the needs of family members

Chaplains:

Offer spiritual direction and prayer

Adult and Child Bereavement Counselors:

Provide grief support

Volunteers:

Offer companionship and encouragement

Delaware Hospice partners with a range of facilities, including hospitals and nursing homes, to create an environment where patients can live each day with as much peace, comfort and dignity as possible. Our team also offers spiritual and emotional support to individuals and their families through a variety of family support services. Delaware Hospice services are available throughout the entire state of Delaware and in Southern Chester and Delaware Counties in Pennsylvania. To find out if Delaware Hospice is right for you, please fill out our brief needs assessment, What’s Right For Me, or call us at 800-838-9800.

The Delaware Hospice Center

Periodically, a person coping with a life-limiting illness requires short-term care for symptom management.The Delaware Hospice Center in Milford offers an alternative to hospital care, combining state-of-the-art technology with specialized, expert care in a spacious and tranquil environment.

Individuals receive around-the-clock care, unlimited visiting hours and education, resources and support from a interdisciplinary hospice team. At the Delaware Hospice Center, families are given the opportunity to spend meaningful time together in the peace and quiet of a home-like environment.

While all individuals with a life-limiting illness are eligible for hospice care, the Delaware Hospice Center is specifically designed for patients who temporarily require a higher level of specialized care, including:

  • 24-hour acute symptom management
  • Uncontrolled pain requiring assessment, medication adjustment or skilled nursing
  • Change in intensity of symptoms requiring monitoring and nursing intervention
  • Medical conditions that are difficult to manage or cannot be managed at home

To better understand this option of care, please enjoy an online tour of the Delaware Hospice Center in the video below, view the Delaware Hospice Center page, or call us at 855-672-2200 for more information.

Delaware Palliative

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Why Palliative Care?

The onset of serious illness impacts a family’s quality of life in so many ways. Patients and their caregivers must cope with debilitating symptoms, travel to specialists and labs, comprehend new medical jargon, make difficult decisions for treatment options. And they carry all the fears and anxieties that accompany a serious illness.

What is Palliative Care?

Palliative Care is a specialty which enables seriously ill patients and their families to improve quality of life by managing symptoms and anxiety. With a team approach, Delaware Palliative improves the quality of life of patients diagnosed with a serious illness and their families by adding a level of support to their physician’s care.

Who qualifies?

Palliative care is appropriate for anyone, at any age, with a serious illness at any stage, and can be provided together with curative treatments. Patients benefiting from palliative care include (but are not limited to) those diagnosed with cancer, congestive heart failure, COPD, ALS, Parkinson’s Disease, Alzheimer’s Disease, or kidney failure.

When is Palliative Care appropriate?

Patients can receive palliative care, along with care from their physician, from the time an illness has been diagnosed, throughout treatment and the final stages of the disease.

How does Palliative Care help patients and families?

Palliative care improves the quality of life for patients by alleviating symptoms and stress and by focusing more on the human side of serious illness. The palliative care team specialists provide comfort, clarity, choice and connection as they:

  • make the patient comfortable by alleviating both their anxiety and physical pain and symptoms
  • support coordinated care in partnership with the patient’s physician
  • allow time for communication with patients and family members for them to better understand the illness and options for care
  • reduce stress within the family unit
  • consider all needs, medical, physical, emotional,, and spiritual
  • alleviate suffering and bring comfort and peace.

Where is Palliative Care provided?

Delaware Palliative team members visit patients and their families in their home settings–private homes, nursing home facilities, or hospitals–wherever they are.

Who pays for Palliative Care?

Medicare, Medicaid and most insurance plans cover palliative care. Co-pays may apply.

What is the difference between Palliative Care and Hospice Care?

Palliative Care is for anyone at any stage of a serious illness and can be provided along with curative treatments. Hospice Care is for patients facing a limited life expectancy of approximately six month or less. Hospice patients have made the decision to pursue comfort measures and forgo further curative treatment.

Call 800-838-9800 for a confidential, in-home visit to learn more about Delaware Palliative.

Delaware Transitions

Stock_000001616362Large_300Delaware Transitions helps patients who are seriously ill get the non-medical resources they need.

Illnesses such as heart disease, stroke, Alzheimer’s disease, cancer, Parkinson’s disease, liver and lung disease, and kidney failure slowly decrease an individual’s ability to live life to its fullest. Often, the illness can drain one’s energy and spirit, and prevent individuals from managing their basic needs. The progression of these illnesses can overwhelm family members as they attempt to juggle so many new responsibilities, often with little community, spiritual and social support. As a result, Delaware Hospice offers Delaware Transitions at no cost to individuals and families coping with a serious illness.

The purpose of Delaware Transitions is to provide guidance and resources to individuals and families coping with a serious illness. As a community program:

  • Delaware Transitions is a non-medical program.
  • Delaware Transitions is for individuals living with a serious illness.
  • Delaware Transitions provides a coordinator for resource management.

One Delaware Transitions Coordinator said, “We often hear from individuals and their caregivers who wish they had known about our services earlier in their illness. They are amazed that we can customize the level of support, depending on their needs, at no charge.”

We would be happy to talk with your further to determine if Delaware Transitions is an option for you, please call us at 800-838-9800 or you may complete a needs assessment, What’s Right For Me

To learn more, visit the Transitions website.

Adult Bereavement

4858419-199x300As the only not-for-profit hospice in Delaware, Delaware Hospice provides education and resources to the community thanks to significant community support expressed through donations, fundraising, and volunteer efforts. Through such generous giving, Delaware Hospice provides a range of family support services to meet the needs of caregivers, community members, and bereaved who are coping with illness, loss, and other life transitions.

Bereavement Support

When the chapter of caring for a loved one has come to an end, a new journey begins. Yet grief doesn’t follow a typical pattern from beginning to end. It is a process through which we travel and evolve. At times, you may experience difficulties sleeping, eating, or participating in activities which are normally enjoyable. You might encounter uncomfortable feelings such as anxiety, guilt, and confusion. For these reasons, Delaware Hospice is dedicated to providing grief counseling and support for bereaved individuals, families, community members, and children through a special program called New Hope.

When you are ready to seek help in coping with grief, Delaware Hospice offers support and resources in various ways, including:

  • Individual counseling
  • Support groups
  • Grief support workshops
  • Luncheons, lectures, and retreats
  • Special memorial services

Traveling through the journey of grief can be a highly personal experience. Delaware Hospice can help you move through the grief process when you are ready. For further information, please call 800-838-9800 and ask to speak with a bereavement counselor, or visit our events calendar to locate support resources in your area.

LifeWorks Counseling

The LifeWorks program offers individual grief support to members of the community, including those seeking support and guidance before or following the loss of a loved one, or any life-changing event. Potential clients may take advantage of consultation by master level therapists, who assess their needs and make recommendations for care. Therapists help members of the community (families not receiving services from Delaware Hospice) as they seek support and guidance during life’s transitional challenges such as:

  • Grief and trauma due to death by suicide, sudden death, or terminal illness.
  • Life adjustments due to chronic illness, caregiving, diagnosis of serious illness, separation, or divorce.

Follow-up sessions or support groups are recommended accordingly in response to the needs of each individual or family member. The fee for a LifeWorks therapy session is $40.

For more information about LifeWorks counseling, contact Sondra Satterfield, MSW, LCSW, Manager of Family Support Services, at 800-838-9800 or ssatterfield@delawarehospice.org.

Workplace Support

Grief & Loss Services Available to Work Places

  • Group Debriefing – Delaware Hospice Bereavement Staff are available to talk to employees regarding: job loss, employee serious illness/life limiting illness, employee deaths, and any deaths they experienced in their personal lives.
  • Memorial or Ritual Services – Remembering those who have died or closure opportunities for employee lay-offs.
  • One on One counseling at worksite – Private counseling with expert grief counselors following the above Group Services (Debriefing / Ritual Service). Counselors will stay after group debriefing to meet with any staff person for a one on one counseling session.
  • One on One counseling in our Delaware Hospice Offices – New Castle, Kent or Sussex County- (up to three visits).
  • Referral to Community Counseling Resources – LifeWorks is a Grief / Loss Counseling Center through Delaware Hospice located in Milford, DE for those seeking more intensive counseling beyond the three free visits.
  • Grief/Loss Resources – Support groups, topical workshops, retreats through Delaware Hospice and other organizations.
  • Specialized Staff In-services – On varying topics depending on workplace needs: Sudden & Unexpected Death, Grief 101, Normal vs. Complicated Grief, Grief & Children, and How to Deal with Changes in your Life.

For more information about workplace support contact Sondra Satterfield, MSW, LCSW, Manager of Family Support Services, at 800-838-9800 or ssatterfield@delawarehospice.org.

To learn more about family support services offered by Delaware Hospice, look for an upcoming event in your area, or call 800-838-9800.

New Hope

New Hope

In 1990, Delaware Hospice developed a nationally recognized grief program that has served 10,000 children and teens throughout Delaware as well as Chester and Delaware Counties in Pennsylvania. Children who have experienced the death of a loved one have a different set of needs from adults. Many must navigate a range of emotions, including fear, anxiety, and insecurity before they are emotionally mature enough to process their loss. In response to their special needs, New Hope was designed for children who are coping with an expected or unexpected loss. New Hope Counselors provide grief education and support to children and their families through a variety of workshops, support groups, individual discussions, and a summer camp- Camp New Hope. Grief support for children is widely accessible through school support groups or within community organizations. These programs help children process and grow with their grief and find new hope.

Camp New Hope is a four-day summer day camp for children and teens. Through a variety of traditional and bereavement activities, campers have opportunities to interact with other children who have experienced loss. Camp also offers group projects, individual support, education, and free time to allow children to process emotions and ask questions. Finally, Camp hosts a special memorial service, which celebrates and honors the life of each child’s loved one.

To learn more about this program, please call Delaware Hospice at 1-800-838-9800 or email newhope@delawarehospice.org.

Download your complete registration package by county:
Kent County
Newcastle County
Sussex County

Volunteer Services

Volunteers make a significant contribution to Delaware Hospice’s mission. We rely on a large network of compassionate and sincere volunteers to provide the community with an extensive range of programs and services. If you are interested in a rewarding life experience, we invite you to become a Delaware Hospice volunteer today.

Online Volunteer ApplicationDelaware Hospice offers many types of volunteer opportunities. In fact, we’ll supply the training you need as well as ongoing support and education so you know the best way to help others. If you can associate with any of the following talents, Delaware Hospice may have a volunteer opportunity that is right for you:

Companion/Family Support/Transitions

I’m a great listener. I’m comfortable being in the presence of someone who might be vulnerable, tired, frustrated, or just in need of some company. I’m at ease with people in general, and happy to help with running errands.

Vigil

I’m able to serve as a quiet presence and source of strength during the very intimate and emotional moments of an individual’s final hours. I can provide peace and comfort directly or on the sidelines, but I’m also able to create enough boundaries so I don’t become overwhelmed emotionally myself.

Bereavement

I can relate to the pain associated with loss, and I’m able to visit, listen, write notes of encouragement, or make phone calls to help people as they heal through grief. I don’t feel the need to hurry someone along the process, and will wait patiently as they move at their own pace.

New Hope

I have a passion for working with children who have suffered a loss. I relate to their special needs and am willing to learn more. I can assist leaders with crafts, games, and activities designed to help children identify and cope with their feelings.

Office Administration

I enjoy coordinating the details of office organization and data entry. No job is too small for me, such as filing or making copies. I know that working with even small details makes a vital contribution to Delaware Hospice and its mission.

Community Education

I demonstrate strong communications skills and enjoy the idea of raising awareness about the special needs people face at the end of life. I’m comfortable with public speaking and/or writing, and I like the idea of promoting a philosophy in which I passionately believe.

The Delaware Hospice Center

I’m personable and enjoy making people feel welcome. I can play card games or just sit and talk with patients, bake cookies for guests, or greet family members visiting loved ones. I’m happy to help with tasks that might be necessary around the center.

Fundraising/Special Events

I love to plan parties, make appeals for community support through fundraising, or serve as an extra hand during public events such as the Annual Jazz Brunch, the Festival of Trees, 5-K runs/walks, and our Annual Golf Outing.


Volunteers are required to be 16 years of age and are required to participate in an educational program to understand the concept and mission of hospice care.

For more information regarding volunteer opportunities, please contact us at 800-838-9800 or complete an online application.

Veterans

Dedicated to VeteransDelaware Hospice is dedicated to ensuring veterans with a life-limiting illness have access to high quality hospice care. In fact, any veteran with a life-limiting illness is eligible for hospice care. Unfortunately, nationwide statistics indicate that very few veterans seek and receive care.

Thanks to generous community support and grants, Delaware Hospice has developed and participated in unique initiatives that address the special needs of veterans managing life-limiting illnesses. These include:

Pilot study: Military Experience Revisited at the End-of-Life.

Delaware Hospice has partnered with the University of Delaware to conduct a pilot study to determine if veterans in hospice care who discuss their military service stories express improved satisfaction at the end-of-life. Preliminary results from this study indicate the tremendous impact this interaction can have on a veteran’s quality of life.

Reaching Out: Quality Hospice and Palliative Care for Rural and Homeless Veterans

Delaware Hospice was among a select group of 18 hospice organizations around the country chosen by the National Hospice & Palliative Care Organization (NHPCO) to participate in an initiative to improve outreach to rural and homeless veterans in need of hospice care.

We Honor Veterans (WHV)

Delaware Hospice has joined a group of committed hospice organizations, hospice-veteran partnerships and VA facilities across the country honoring veterans with the mission of guiding them through a more peaceful end-of-life. Through this program, Delaware Hospice is recognized as a leading hospice provider for veterans during the end-of-life and is the only not-for-profit in Delaware to achieve the WHV Partner Level 3.

If you or a loved one is a veteran trying to decide if hospice care is appropriate, please give us a call at 800-838-9800. We are happy to talk with you in the comfort of your home or over the phone regarding our programs. What’s Right For Me?, is a brief needs assessment to help generate questions.

Signs You May Need Hospice Care

Hospice is a philosophy of care that emphasizes immediate attention to a patient’s comfort rather than exhaustive efforts to find a cure. Delaware Hospice’s reach extends beyond the patient’s medical care by also providing emotional and spiritual guidance and support to both patient and families.

Delaware Hospice partners with doctors, nurses, and other healthcare professionals, providing the best possible care for patients and their families.

Generally, if you or your loved has a life-limiting illness and experiences any of these conditions, it may be an indication that a hospice referral is appropriate:

  • Pain that is more difficult to control
  • Significant weight loss or decreased appetite
  • Increased assistance with activities of daily living (ADLs)
  • Frequent hospitalizations
  • Increased incidence of infections
  • Decline in mental status
  • Weakness or chronic fatigue

If you or a loved one are trying to decide if hospice care is appropriate, please give us a call at 800-838-9800. We are happy to talk with you in the comfort of your home or over the phone regarding all our programs. What’s Right For Me, is a brief needs assessment to help generate questions.